We think that if we learn enough skills and technical knowledge, we’ll be recognised and rewarded. 

We might even believe that expertise will earn us respect.

Wrong.

Why expertise isn’t enough

Expertise is a good baseline for filling your role. And it may take you a few steps forward in your career.

But expertise will not get you all the way.

There are many cases of talented experts being passed over for promotion and juicy projects. It always comes back the to the same thing:

They didn’t have the people-skills

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How to move up and make a difference

– The 80/20 rule in action


You know the 80/20 rule?

Then you’ll know that your job is only 20% your technical skills – and 80% people skills.

80% of your day is spent solving people-problems. Problems created by people with… poor people-skills!

  • People who misunderstand

  • People who need informing

  • People who need guidance

  • People who are being emotional – but you have to deal with them

It’s only a very few people who actually want to make your day bad.

Mostly, people are just trying to get through their day – and they don’t know any better.

You can know better. I know this because I’ve helped hundreds of people like you.

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